ANTEC® Live Help Desk

Need help getting into ANTEC® 2020: The Virtual Edition?

Click on links to expand options.

After you registered for ANTEC® 2020: The Virtual Edition, you should have received an email confirmation that includes a link to finalize your registration in the Zoom platform. Once you’ve done this, an additional email confirmation was sent to you that includes the link to join the event. This join link is unique to you and cannot be shared.

After clicking the ‘join’ link, Zoom will start, and you will be taken into Zoom for the ANTEC® sessions.

NOTE: After clicking the ‘join’ link or if entering a Zoom webinar for the first time from a computer, you may be asked to download a small application file. This application file is needed for you to gain access to the sessions. This process is easy to complete on all commonly used browsers. If you’ve used Zoom before, you will already have this application file on your computer. 

  1. If the host hasn’t started broadcasting, you’ll see the following message: “Please wait for the host to start this webinar.” Once the host starts the webinar, you will be automatically entered.
  2. If you receive a message showing the date and time of the event, check the date and start time of the webinar including the timezone. Make sure to join when the event starts.

As an attendee:

  • You will be automatically muted
  • You will be able to submit questions to the speaker using the Q&A option. Questions will be answered at the conclusion of a speaker’s presentation.
Kim Wakuluk at +1 203.740.5439 or email kawakuluk@4spe.org
Deb Zaengle at +1 203.740.5417 or email dzaengle@4spe.org
Available Hours: Monday - 9:00 AM – 5:00 PM EDT
  Tuesday – Wednesday - 8:00 AM – 5:00 PM EDT
 

Carine Roos (SPE EUROPE OFFICE) at +32 498 85 07 32 or email croos@4spe.org
Available Hours: Monday – Wednesday - 8:00 AM – 7:00 PM CET

 

Pedro Matos at +1 203-740-5438 or email pmatos@4spe.org

 
Available Hours: Monday - 9:00 AM – 5:00 PM EDT
  Tuesday – Wednesday - 8:00 AM – 5:00 PM EDT

 

Scott Marko at ANTEC® Live Help or +1 203-740-5442

 
Available Hours: Monday - 9:00 AM – 5:00 PM EDT
  Tuesday – Wednesday - 8:00 AM – 5:00 PM EDT



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