ANTEC® 2024 - Onsite Emergency Procedures
Onsite Emergency Procedures
St. Louis Marriott Grand Hotel
Emergency Procedures
- Medical Emergency
- Local Hospital
- Security Assistance
- Fire
- Severe Weather/Shelter in Place
In the event any of the following emergencies arise, the appropriate steps are to be taken as indicated:
Medical Emergency – Dial 911 First
Pick up any house or room phone at which time the phone will either ring directly to the hotel operator or dial “0”. The operator will then dispatch Security.
Procedure:
When a call is placed to the hotel operator whether from a guest room or meeting area, the operator will have the location of the call, at which time Security will respond immediately to the area. Any information given to the operator will aide in making Security aware of the problem.
Local Hospitals:
One Barnes-Jewish hospital plaza
St .Louis, MO 63110
+1 314.747.3000
1465 South Grand Blvd.
St. Louis, MO 63104
+1 3145.577.5600
3635 Vista at Grand
St Louis, MO 63112
+1 314.577.8000
Security Assistance:
Pick up any house or room phone and either dial “0” for the operator, or dial 5959 for a direct line to the security office. From outside the hotel 314-418-5959.
Fire/Evacuation:
Depending on the location and severity of the fire, a guest can either notify the hotel operator by dialing “0”, or by pulling a “fire pull station” alarm located throughout the property.
Procedure:
The Marriott St Louis Grand is equipped with a state of the art Fire Safety system. Any fire or smoke in the building will most likely be made aware of first by the fire/smoke sensing system installed throughout in the building. After which an assigned team will be alerted and handle the situation. In the event of an evacuation all hallways and exits are clearly marked, with evacuation to the America’s Center. Hotel fire exits are located on the North, South and West sides of the building. The Ballroom fire exits are located on the East and West sides of the building.
Severe Weather/Shelter in Place Locations
| Location | Shelter in Place |
| 21st Floor Meeting Space & Crystal Ballroom (20th) | 19th Floor Guest Hallways |
| Mezzanine Level Meeting Rooms and Offices | Concourse Level Hallway via Statler Steps |
| Front Office & Front Office(s) | AYS & Adjacent Hallway |
| Pantry & Starbucks | Associate Dining Area |
| Zenia Bar And Restaurant | Concourse Level Hallway via Escalator – Turn off up elevator to expedite |
| Guest Rooms | Remain in room (bathroom) – Or Main Hallways |
| Landmark and Majestic Ballrooms | Remain in currently occupied areas |
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